Welcome to Purposh! We want your shopping experience to be as smooth and satisfying as possible. Please read our Shipping and Returns policies below for orders placed in Pakistan, UAE, and China.
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Delivery Locations
- Shipping from Pakistan (Nationwide)
- United Arab Emirates (UAE)
- China
Shipping Charges & Delivery Time
Shipping Options | Delivery Time | Price |
---|---|---|
Standard Shipping | Delivery in 5 – 7 working days | $8.00 |
Express Shipping | Delivery in 3 – 5 working days | $12.00 |
1 – 2 day Shipping | Delivery in 1 – 2 working days | $18.00 |
Free Shipping | Living won’t the He one every subdue meat replenish face was you morning firmament darkness. | $0.00 |
Note: Delays may occur during holidays or due to customs clearance in international shipments.
Return & Exchange Policy
At Purposh, we stand behind the quality of our products. If you’re not completely satisfied, you may request a return or exchange under the conditions below:
Eligibility
- Items must be unused, unwashed, and in original packaging with tags attached.
- Return requests must be made within 7 days of delivery.
- Sale items and accessories are non-returnable and non-exchangeable.
How to Request a Return or Exchange
- Contact our support team via email at support@purposh.com with your order number and reason for return.
- Our team will guide you through the return process and provide a return address.
- Ship the item back to us. The return shipping cost will be the customer’s responsibility (except in cases of defective or incorrect items).
Refund Process
- Once we receive your returned item and inspect it, your refund will be processed within 5–7 business days.
- Refunds will be issued to your original payment method.
Damaged or Wrong Items
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear photos. We’ll make it right.
Need Help?
We’re here for you! If you have any questions about shipping or returns, feel free to contact our customer service team:
- Email: sales@purposh.com
- Phone/Wattsapp: +92 300 9078371
- Availablitiy: Monday to Saturday, 10 AM – 6 PM (PKT)